Learn how to work with orders
We are happy to provide you with information on how you can purchase our product and how the order processing process is going.
We inform you that to make an order, you need to use one of the following methods:
Why did we choose this particular order format?
How is the checkout process going?
Place an order via Instagram by writing to us in Direct at the link below.
We are interested in communicating with the client.
Place an order via Telegram by writing to us at the link below (especially relevant for residents of the CIS).
You contact us via Instagram or Telegram, informing us about your desire to place an order.
Specify the desired product and its quantity.
Tell the country and city where you want to receive the order.
You will be contacted within three days to clarify the delivery details and take into account your wishes.
You will be provided with the total amount of the order (product + delivery) and an invoice will be sent for payment.
After receiving the payment, we will arrange the delivery and send you the tracking number to track the order.
This allows us to carefully consider all the wishes of the client.
This helps us take into account the customer's preferences for the delivery of the goods.
By doing so, we can more accurately determine the shipping cost and provide the customer with a tracking number for tracking the order.
Dear customer,
With love and respect, Team RECUSANT!
By clicking on the button, you agree to the terms of the Shipping Policy and Refund Policy
Dear customer, the company "RECUSANT" does not return the purchased goods. However, in case of receiving a defective product, we offer an exchange or refund. To do this, please contact us via: Instagram, Telegram, recusantsup@gmail.com
REFUND POLICY:
«RECUSANT» provides international shipping to the vast majority of countries. All our parcels are sent using the services of transfer companies with tracking-number.
Usually, the order is prepared for shipment within 1–5 days, after which the order is shipped. The tracking number will be sent to you personally, via your chosen messenger, after sending your product.
The price and delivery time are specified during the creation of the order with the «RECUSANT» manager.
Usually, the order is prepared for shipment within 1–5 days, after which the order is shipped. The tracking number will be sent to you personally, via your chosen messenger, after sending your product.
The price and delivery time are specified during the creation of the order with the «RECUSANT» manager.
SHIPPING POLICY: